Most common issues
Do this first: How do I know if the device is neuron enabled?What is my JV device IP address and how do I know if it's a valid oneWhat is my neXX number?How to tell if the commercial licence is enabled?How to tell if the device is connected to the internet?I got the device all wired up and internet ready. What now?I made an account on explorer.neuron.wrold, now what do I do?My device shows as registered with the service unregistered and disabledWhere can I check how many points I’ve earned?Why are my points fluctuatingI am asked to navigate to a :1337 page but it doesn't loadI am on the 1337 screen and it asks me for keys / doesn't accept the one I gotWhen setting up 1337 it is stuck with a 3D GPS fix error messageMy device does not have a GPS fixI don't see my device on explorer.neuron.worldMy device is red on explorer.neuron.wroldHow do I see my device's neuron-logs?How do I reset the neuron software?How do I install the neuron updater?I get DNS resolution errorsThe WIFI settings are missingHow do I enable remote support?How do I relocate the device?When logging into 4dsky I get a 404 / 401Do my explorer.neuron.wold credentials work with 4dsky.com?4dksy.com does not recognise my credentials4dsky.com is not showing planes from my sensor.
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