# How do I reset the neuron software? Sometimes you want to reinstall the neuron software with a clean slate. The reasons you want to do this is either because you relocate or your keys are compromised (or corrupted) and want to start from scratch. To do so navigate to `http://my-jv-ip-address:1336/reinstall-package` Some earlier devices require `http://my-jv-ip-address:8080/reinstall-package` instead. ✅ DO let it spin for 20-30 seconds until you see a confirmation message ⛔ DO NOT refresh the page before you see the confirmation message Now `http://my-jv-ip-address:1337` should be available again and you [can connect to neuron](/setup-instructions/connecting-to-neuron.md). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.4dsky.com/most-common-issues/how-do-i-reset-the-neuron-software.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.