> For the complete documentation index, see [llms.txt](https://docs.4dsky.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.4dsky.com/most-common-issues/my-device-shows-as-registered-with-the-service-unregistered-and-disabled.md).

# My device shows as registered with the service unregistered and disabled

The expected state of the device needs to be Registred

<figure><img src="/files/D2UHY6sJvUbFlxjqWiV4" alt=""><figcaption></figcaption></figure>

The expected status state is UNREGISTRED and DISABLED for now, but the device needs to be "REGISTERED"

<figure><img src="/files/1GKKT0t1EYOmDClkDDlW" alt=""><figcaption><p>This is OK!</p></figcaption></figure>

This is OK ✅\
Not having a service at all is not OK ⛔


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