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# My device shows as registered with the service unregistered and disabled

The expected state of the device needs to be Registred

<figure><img src="/files/D2UHY6sJvUbFlxjqWiV4" alt=""><figcaption></figcaption></figure>

The expected status state is UNREGISTRED and DISABLED for now, but the device needs to be "REGISTERED"

<figure><img src="/files/1GKKT0t1EYOmDClkDDlW" alt=""><figcaption><p>This is OK!</p></figcaption></figure>

This is OK ✅\
Not having a service at all is not OK ⛔
