> For the complete documentation index, see [llms.txt](https://docs.4dsky.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.4dsky.com/most-common-issues/what-is-my-nexx-number.md).

# What is my neXX number?

The neXX is a Jetvision assigned neuron identifier that helps us and JV troubleshoot you. It also is an indicator that your device in neuron enabled (among [other things to check if device is neuron enabled ](/most-common-issues/do-this-first-how-do-i-know-if-the-device-is-neuron-enabled.md))

You'll find it in the upper right side of of the admin in `http://your-ip-address/`

<figure><img src="/files/i9aUC0GKDUpBkCVpv7Xc" alt=""><figcaption></figcaption></figure>

⚠️ If it's not there then contact JV or our discord. Your device is not neuron enabled.&#x20;

Alternatively, go to System Status > MLAT Server Status<br>

<figure><img src="/files/dAEmeSQ6HRQMLaNAVpZd" alt=""><figcaption></figcaption></figure>

⚠️  If it is saying anything else but neXX then contact us or JV.&#x20;